Mijn Klacht:
VERY BAD CUSTOMER SUPPORT!
The courier delivered 2 out of 4 tires – had to wait 2 EXTRA days for the other 2 and also had to reschedule the mounting for other day.
Customer support is VERY BAD!
What seemed suspicious to the delivery was the tires were wrapped in a very poor plastic foil with no papers to the type of tires and the EU tyre labelling was not there on the tires!!!
I sent an email about this to the email: reclamatie @ oponeo. nl . Unfortunatelly not even today I did not received a response about it…
Very poor customer support! I will NEVER order from them again! I do not recommend!
Gewenste Oplossing:
Talking with people and giving them some assuring information is more than enough! I have just been totally ignored! BAD FOR OPONEO!
