Klacht: one-year contract 2015

op 26 juni 2017 over fit for free in de categorie Sportclub/-school

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Mijn Klacht:

together with my sister we bought, in cash, one-year fit for free abonnements in January 2015. I asked specifically for them to be only for one year and did not leave behind my bank account details since they were not necessary. it is now June 2017. my sister and I continue to get letters from fit for free/incaso buros. this is ridiculous. we have not used the fit for free gym since the second half of 2015. we do not have the financial means to pay for services not even rendered. please stop harassing us. thank you.

Gewenste Oplossing:

stop getting letters from fit for free with demands for payment for services not rendered.

Bericht van Robin van Klacht.nl

8 maanden geleden - Ik heb een email gestuurd naar fit for free over deze klacht.

Bericht van Robin van Klacht.nl

8 maanden geleden - Deze klacht is zojuist door fit for free in behandeling genomen

Bericht van Robin van Klacht.nl

8 maanden geleden - We hebben bericht ontvangen dat fit for free een oplossing geplaatst heeft bij deze klacht

fit for free

Heeft op 26 juni 2017 om 15:06 geantwoord

Geboden Oplossing:

Thank you for sending us this message. We like to figure out what is happening with your membership. Did you asked for more information in our gym? Could you send us your membership number? That way we can look in our system. We hope to hear from you soon, Leva. :)

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