in march I contacted you as my iphone 16 has the screen broken. after many emails and calls you asked to delete all data and make and appointment to collect my iphone. at this moment is when I know that instead of being repaired it will be replaced by a ” new one “for my surprised! I was not really convinced with this idea as my iphone worked perfectly but well I trusted you when you said that the new iphone will be much better even. once I’ve got my new iphone and after 10 days I noticed that the battery was very quick empty. at 17:00 already off so I called and told me to re-send it again for reparation as it was under guarantee. but after a few days I’ve received that news that my iphone cannot be repaired as now has a ” swap” which obviously I didn’t do it so you offered 3 options: toestel omgeruild voor 422 eu!!!! of ongerepareerd retour paying 36,30 eu of product mag door Dynaflix milieuvriendelijk verwerkt worden!!!! form all those 3 options I don’t have even enough words!!! I want my first iphone back as you have stolen mine!!!!!! nobody feels responsible so the only possibility now is to go to the rechter. veryyyyyyyyyyyyyyyyy disappointed with your services. I will never trust any mobile verzekering!!!
mijn gewoon dus eerste telefoon terug met IMEI nummer: 359228068701881