Mijn Klacht:

Dear Nelly.com,
i have a complaint!
I placed an order (for the first time) of 2 items and only a week after i received the items, both were marked down with 50%.
So I payed 50% too much: 110 euro.

The reply from your customer service was that i should just return the items. But i want to keep them, just not pay twice as much for them.

Can you please resolve this issue?
A one time coupon for the difference is ok with me. That way you know i will shop again with you, and I don’t pay too much for my order.
Love to hear from you!!!

Gewenste Oplossing:

Discountcoupon for the amount I payed too much: 110 euro