Mijn Klacht:
On 04/24/2020 I was scheduled to fly with LOT from Amsterdam, Schiphol to Tallinn. This concerned flight Amsterdam – Tallinn RKG65F 27 april, 2020 Tallinn – Amsterdam RKG65F 09 mei, 2020 This flight was cancelled by your airline due to the corona virus. Refusal of voucher In the event of a flight cancellation due to the corona virus, I was offered a voucher. On I indicated that I don’t want to make use of this offer and requested for a refund of the ticket price. To date I have not received a refund. Right to refund of ticket price Pursuant to article 5 of European Regulation (EC) no. 261/2004 I am entitled to a refund of the ticket price in the amount of € 512,32. Refund request I herewith request you to remit € 512,32 within 30 days to my account ……….
Gewenste Oplossing:
ben helemaal niet tevreden.
Slechte service, slechte communicatie
