Klacht: incorrect constant telecommunication suspension!

op 10 oktober 2017 over Tele2 in de categorie Alles-in-1

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Mijn Klacht:

by this way I have once again placed several complaints to show my indignation, with the bad service of fraudulent billing of tele2, because more than once the tele 2 suspended my telephone communications with the reason of lack of payment in which I had the Paid invoices! Today 9/10/2017 once again suspended only for an invoice in arrears, which is unusual or was only once! A few months ago I was without communication for 2 weeks because of the error of tele2 in which all my invoices were paid, after these weeks of inquiries they indicated to me to return to make the payment of invoices that I had already paid because only this way they could activate my telecommunications and internet, and then yes I could complain and recover the money of my invoices of return, thus I did complained after what happened, the answer I got via email would be to contact tele2 customer support, just that! the phone cuts train activation cost in which with these fraudulent attitudes make them fill their pockets! Exactly like what happened to me a few months ago, and what is happening today constantly! Do they draw? Or is it because I am an emigrant and think that I do not know the laws? It remains to me doubt!

Gewenste Oplossing:

More seriousness, better control, better information system!

Bericht van Robin van Klacht.nl

1 jaar geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over Tele2

Bericht van Robin van Klacht.nl

1 jaar geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Tele2 nog niet in behandeling is genomen.

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