Klacht: Fraudulent and illegal activities

Eamonn op 03 februari 2025 over HOWLOGIC KFT in de categorie Websites

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HOWLOGIC KFT heeft deze klacht opgelost
Klacht opgelost op 10 februari 2025
Reactie van het bedrijf:

Geachte klant, Wij hebben kennisgenomen van uw recente bezorgdheid en willen onze oprechte excuses aanbieden voor eventueel ongemak of frustratie die u heeft ervaren. We willen u verzekeren dat uw probleem voor ons de hoogste prioriteit heeft, en we zullen...

Klanttevredenheid: 1.0/10 ★☆☆☆☆
Categorie Websites
Status Opgelost
Datum 3 februari 2025

Een gebruiker heeft een klacht ingediend over Howlogic KFT, waarbij hij aangeeft dat hij is opgelicht door de datingapp Taptolove. Na het betalen van een abonnement ontdekte hij dat de app vol valse profielen zat en kon hij zijn lidmaatschap alleen via e-mail annuleren. Ondanks de annulering bleef er een maandelijkse afschrijving van €35,99 plaatsvinden, wat leidde tot verdere actie van zijn bank.

Mijn Klacht:

Hi,

I’m sorry for Dutch is not so good so I’m writing in English. I reside in the Netherlands and see that the same company has scammed another man on your website

My case is almost exactly the same.

I signed up to a dating app (Taptolove) on Jan 11th and paid €23.99 for the first month. The name of the account that took the money is Howlogic Kft.

After 24hrs I realised that it was only full of fake profiles and a complete scam so decided to cancel it. I discovered that it’s impossible to do this on the app and only possible via email.

I sent an email and two days later they said my membership was cancelled. Two weeks later I noticed in my ABN bank app a monthly direct debit of €35.99 from the same company Howlogic Kft. I immediately called my bank and told them to block this payment.

I then received emails from the Taptolove saying that upon joining, I also agreed to a 16-day trial for their other companies called Findpartner.

They also said that my late payment incurs a further payment of €11. The total is now €46.99 – I realise that this may seem unimportant or trivial but online I see that people have had thousands bled from their accounts by these criminals.

I feel it is my duty as a citizen to at least flag this with you. This company Howlogic Kft is completely fraudulent, immoral and unscrupulous. There is no way their actions are legal. They are simply exploiting people with clickbait.

They are obviously running many companies with the same scam (taplove, findpartner, flirtzide, espaceflirt, flirtenhier, taptolove, tousles, schatesontmoeten, llevellerde, wildspank, Imluving).

The first email asked me to pay to Howlogic Kft, however the second email asked me to pay to this account: DE19700202700020263002.

I am 100% sure they are scamming thousands of Euros from a very many people (especially old people who are not tech savvy). Please help me here. Help us all. And close these people down.

I look forward to hearing from you.

Best,

Eamonn.

Gewenste Oplossing:

That they delete all my accounts, personal information (photos etc), my bank details and I never hear from them or any of their illegal flagship companies again.

I think in the interest of public safety, these criminals should be shut down, heavily fined and never allowed to conduct business again.

Beoordeling 1/10 star-1 (10)

Bericht van Robin van Klacht.nl

1 jaar geleden - Ik heb een email gestuurd naar HOWLOGIC KFT over deze klacht.

Reactie van de melder van de klacht Eamonn

1 jaar geleden - Update: I paid the supposed outstanding debt of €46.99 on Feb 1st. I received an email saying payment has been received. And now today I received an email saying we are writing to collect the past due amount of EUR 35.99 due and owed to FindePartner for online dating services. Despite previous reminders, the above amount due remains unpaid. Please help me here! These people are CRIMINALS!!!

Bericht van Robin van Klacht.nl

1 jaar geleden - Deze klacht is zojuist door HOWLOGIC KFT in behandeling genomen

HOWLOGIC KFT

Heeft op 10 februari 2025 om 09:52 geantwoord

Geboden Oplossing:

Geachte klant,
Wij hebben kennisgenomen van uw recente bezorgdheid en willen onze oprechte excuses aanbieden voor eventueel ongemak of frustratie die u heeft ervaren. We willen u verzekeren dat uw probleem voor ons de hoogste prioriteit heeft, en we zullen ons uiterste best doen om het snel en doeltreffend op te lossen. Ons toegewijde team zal zo spoedig mogelijk contact met u opnemen via e-mail om u verder te assisteren en ervoor te zorgen dat uw ervaring met ons zowel bevredigend als probleemloos verloopt. Zodra uw probleem naar uw tevredenheid is opgelost, vragen we u vriendelijk om de zaak als opgelost te markeren op klacht.nl, als erkenning van de positieve oplossing van uw probleem.
Met vriendelijke groet,
Klantenservice

Bericht van Robin van Klacht.nl

1 jaar geleden - We hebben bericht ontvangen dat HOWLOGIC KFT een oplossing geplaatst heeft bij deze klacht

Eamonn

Heeft op 10 februari 2025 om 21:00 geantwoord

Beoordeling 1/10 star-1 (10)

NO THIS IS NOT SATISFACTORY, in fact it’s an absolute insult!

I feel it is my duty to expose them and assist in stopping them. This situation has already caused me immeasurable stress and I have paid them everything they asked for! Even the ridiculous late fee but they keep still mailing. Not only this, they confirmed receipt of payment and that no more emails would come! But they kept coming! It's unforgivable.

In my case, they ignored 20 emails but when I managed to find their company addresses ([email protected], [email protected]) and threaten legal action they immediately replied by saying it was a “technical error!”.

I have been investigating Howlogic Kft further and they are operating under many different names and scamming people out of thousands of euros on a daily basis. They appear to run the same scam with many different flagship companies: taplove, findpartner, flirtzide, espaceflirt, flirtenhier, tousles, schatesontmoeten, llevellerde, wildspank, Imluving...and I'm sure many more.

See more reviews here:
https://uk.trustpilot.com/review/howlogicltd.com (some 'good' reviews from fake profiles!)
https://www.test-aankoop.be/klagen/bedrijven/howlogic-kft/db2bc1cab7c64fd9b4
https://www.klacht.nl/howlogic-kft/

They post fake some extremely positive reviews to try to muddle the truth. Don’t be fooled!

They adopt an aggressive late payment stance to scare customers into paying abruptly. The debt collection sent the first email saying that the deadline to pay is 20 days, followed by an email (the next day) that said 5 days, and then 2 days – all sent within three days of each other!!

They operate and ask for payment under several accounts:
1.
UniCredit Ban - HypoVereinsbank Munchen:
DE19700202700020263002.
BIC: HYVEDEMMXXX
2.
Howlogic Kft:
SK20 9952 0000 0031 0760 8546
3.
Account holder Howlogic Kft.
IBAN: SK1099520000002107748149
Swift code: TPAYSKBX
Bank: Trust Pay, a.s.
Bank address: Za kasarnou 1, 831 03 Bratislava, Slovakia

They sign off with a fake customer service representative by the name of Stephanie Foster - but I can't find this person anywhere. It's clearly not a real person but a name that 'sounds' legit and American.

I urge you to boycott and help close down this company immediately. These are the revelant email addresses:

[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

These people are running a 100% fake website filled with fake profiles and bots. Why is nobody closing them down?! These people are the lowest form of scum!

Thank you for your help in catching these absolute ruthless criminals.

Ps; If you have been scammed by howlogic I urge you to contact the police. I am now contacting the police again to build a case.

Alle klachten die gemeld zijn door Eamonn
💡

Tip van onze consumentenexpert

Als consument in Nederland heeft u sterke rechten. Bij klachten kunt u de interne klachtenprocedure doorlopen, naar de Geschillencommissie of het Kifid stappen, of advies vragen bij ConsuWijzer.

Bron: ConsuWijzer / ACM