Mijn Klacht:
If you return items to Boohoo NL, in my case, don’t think you will get your money back. My package was “lost” and even when the track and trace with signature tells me that it is delivered, Boohoo thinks that a business invoice and track and trace from POSTNL is not proof enought. I have webshops myself and send thousands packages a year so don’t tell me this is not legal evidence of postage. I will drop a complaint at ACM.
Gewenste Oplossing:
I want my money back

