Mijn Klacht:

My flight from Dusseldorf to Miami was cancelled due to hurricane Irma in Florida and I contacted supersaver.nl several times to arrange the refund but untill now I didn’t received any communication nor refund. They are not available by mail (mail address on website does not excist) so you don’t have something “on paper”

Gewenste Oplossing:

When I receive the refund of my cancelled fligt.