Klacht: fit for free closed the ticket without information. they owe money and they dont answer

op 21 september 2017 over fit for free in de categorie Sportclub/-school

Nieuwe klacht
In behandeling
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Klacht afgesloten

Bericht van Robin van Klacht.nl

4 maanden geleden - Ik heb een email gestuurd naar fit for free over deze klacht.

Bericht van Robin van Klacht.nl

4 maanden geleden - Deze klacht is zojuist door fit for free in behandeling genomen

Bericht van fit for free

4 maanden geleden - Sorry for the late response, Maria. By accident we closed down the other window, that's why you didn't receive a response anymore. We promise to give you an update this week. We going to contact our costumer service directly about your situation! :)

Reactie van de melder van de klacht maria giagelidou

4 maanden geleden - I HAVE ALL THE PROOF THAT THEY SHOW THAT YOU DEDUCTED 17.95 MORE. IF YOU DONT RETURN I APPLY FOR LEGAL INSURANCE AND IT WILL TAKE BIG ISSUES, ENOUGH IS ENOUGH. WITH YOUR BAD SERVICE AND THE PEOPLE WHO DONT WORK WELL

Bericht van Robin van Klacht.nl

4 maanden geleden - We hebben bericht ontvangen dat fit for free een oplossing geplaatst heeft bij deze klacht

fit for free

Heeft op 21 september 2017 om 14:43 geantwoord

Geboden Oplossing:

Here we are again, Maria. We checken our system and see the different e-mails from our customer service. On 4 september they stated that we honored the agreement. You have paid 16,95 and 13,05, making the total of 30 euro that was agreed upon. Is this information clear? In your messages you mentioned another payment? What was the payment and on which date? We hope to hear from you soon.

Heeft op 22 september 2017 om 12:44 geantwoord

you say you hope to hear from me and u close the ticket but once i have all the proof and send to the legal service you will see with your lies

Alle klachten die gemeld zijn door maria giagelidou