Mijn Klacht:
Today I was waiting for my packages to be sent from otto. I received an email from your company after my optional date of delivery. 29 – 03-2018 After that I received an email and a text message that the parcel will arrive between 10:15 and 13:15. Then I received another text message at 10:30 am saying that the driver is on his way to My house will arrive almost after half an hour . I waited after the text message for three hours and did not receive anything. I hope to stick to the dates next time. Your customers are not a game. I am very angry and upset and hope that the problem will be solved Quickly.
Gewenste Oplossing:
Be on time and commit to it !
