Mijn Klacht:
E collect AG vraagt voor betalingen van een pseudo saldo voor een overdreven BEDRAG. Wij geven een extrakt van hun vraag (id overeenstemment aan niks) :
Dear Sir,
Thank you for your response.
We wish to hereby receipt of your payment in relation to the claim filed under customer ID 82PP1AY3 with TID 14544200019318569. The respective proceedings have thus been concluded.
Please note however, that there are additional outstanding claims filed under customer IDs 82SVQF58, 82TCFTN9, 838Z9AV0. Due to the ongoing proceedings with regard to the yet unsettled claims you are still receiving correspondence. The current claim sum total amounts to 2,669.84 EUR.
Please provide us with proof of the alleged subscription cancellation (a PDF copy or JPG/PNG picture of the corresponding e-mail / letter with included sending date would suffice) so that we can examine the matter further.
Please note, that the burden of proof in this case falls upon the user and not the service provider. We will therefore be unable to stop the current proceedings should the requested proof not be presented.
Kind regards,
Layne Rodríguez
Gewenste Oplossing:
Te weten of een echte site is en de fakturen en kontraten (getekend) hebben
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