Mijn Klacht:
30 days have passed since DOUANE received parcel from UK. Week has passed since I paid the import tax. PostNL says that DOUANE has the parcel parcel says nothing as there is o way to check with them regarding lost parcels…very disappointing. As usual somebody forgot what is the function of government institutions.
Gewenste Oplossing:
Release my package or pay me for lost product and time.
Add contact to DOUANE so they can explain why are the jerking about customer parcels.
