Mijn Klacht:
Hello all,
I have had one year contract with BasicFit Terneuzen gym Axelsestraat 165 4537AH
Starting contract date 30-1-2022
Ending date 12-03-2023 on which i gave back my gym card. There was notice period indicated as I never received phyisical contract to inform me about that. I hadnt signed up new contract and I have no card to enter the gym anyway to use it. The cancellation was noted in my app as well. Status annulled. I am receiving today email telling me to pay my monthly subscription in the next 3 days of 20.99 EUR for April! I am blocking the payment as i am no longer using the gym. I look back in my end date of subscription – 2-07-2023!? How come my subscription ending date is July since i agreed to 52 week contract. It’ s absurd.
I kindly ask Basic Fit to review this as I am not paying extra money after rightfully cancelling my contract.
My reference as user is 001003811.
Gewenste Oplossing:
Stop all future monthly charges.
