Klacht: awful service stay away from it

op 21 mei 2021 over Oranje Furniture Care in de categorie Producten

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Mijn Klacht:

This is a con company that basically doesnt cover anything once you report it because that type of stain doesnt fall under the warranty and so you pay for 5 year service and they offer and clean it for you against the payment of 250 eur!!!!!!!! even though you already paid for their service.

Also, they never sent the agreement to me until I reported the issue, then told me I should have checked the conditions better. The salesman from Montel where we bought the sofa also failed to mention there there is more exceptions to the rule and was happy to sell the service without really explaining that most likely it wont be covered.

Gewenste Oplossing:

nothing, just stay away from, sofa has been treated for the stains but that doesnt seem to help with removing them at all..

Bericht van Robin van Klacht.nl

2 maanden geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over Oranje Furniture Care

Bericht van Robin van Klacht.nl

2 maanden geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Oranje Furniture Care nog niet in behandeling is genomen.

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