Mijn Klacht:
07 June 2017, route 186 from Irislaan, Oegstgeest to Leiden Central station, leaving 6.32am from Irislaan.
The driver did not stop at the Noordzijde station/LUMC stop, although I was waiting by the door. And drove to the next stop. At that stop he did not drive straight to the perron, but stopped before and did not open the door saying that he is on time.
I\’ve never seen such a rude and manipulative driver before. As a result of his power games I\’ve missed my train and was late for work.
I have also noticed when I was stepping in to the bus, that the driver was wearing headphones in both of his ears. I suspect he doesn\’t hear the signal for a stop and just listens to his music.
Gewenste Oplossing:
When the bus stops at the bus stop, of the driver sees that there\'s someone wanting to get out
