The reminders are referring to two orders of Blackhead Killer peel-off masks from December 30th, 2015.
We are sorry that you do not agree with the placement of these orders. We do not send unsolicited shipments and it is not possible to place an order without accepting the terms. You have to press the Order button in the order process, before an order is confirmed and processed. The impact of pressing this button is explained upfront. The explanation also refers to our Terms and Conditions.
Over the course of the year, several reminder emails and letters were sent to which we received no response, hence the case has been passed to a 3rd party.