Mijn Klacht:
Ordered a gaming pc mouse, on the website they said they have it in stock and delivery will take 4-5 days. I’ve been waiting for 2.5 weeks, no delivery. Tried to contact their customer support, they ignored me. Contacted them in FB and asked to cancel an order and refund me. They refused to cancel and refund and said that my shipment is on the way, but they cant say when it will come, even some ETA.
Gewenste Oplossing:
I get my money back and my order is canceled. I dont need that order, I can order it via Amazon and get it delivered in 2 days.
