Mijn Klacht:
Why I received 2 factuur for Waterschapsbelastingen for the same adress- one in my name and one in my daughter name ? And why I am asked to pay 7 eur aanmaning in I never received any other factuur apart from this one to pay ?
Gewenste Oplossing:
First they sent me a wrong calculation for the Waterschapsbelastingen which was 120 eur more than the correct amount. I called hem and they said they would recalculate the price and send me the correct amount in May. There was no new factuur in May and now in June I receive a new factuur with the correct amount AND the request to pay aanmaning 7 eur as I did not pay for my bill in time. WHICH facture I did not pay in time ? The one with wrong amount which you told me not to pay and wait for the correct one ?I have not received anything else apart from a wrong one and now the one with aanmaning 7 eur. Not to mention, that they have billed my family twice- first sent the factuur to my daughter's name and one month later- to my name and we live at the same adress.
