Hej Luis, that's unfortunate! Bernard Loodgieters do not work for us anymore. Another installation company, All-OM, will contact you as soon as possible for a new appointment. Our apologies for the inconvenience. If you have anymore questions for us in...
You said I will be called by the kitchen monteur, but he/she did not call. So we have been very disappointed and with serious doubts that we would have a...
Een klant had een afspraak met de monteur van IKEA op 22 april om 14.00 uur, maar de monteur kwam niet opdagen. Ondanks herhaalde pogingen om contact op te nemen, ontving de klant geen reactie. De klacht is inmiddels opgelost.
I had an appointment with the montuer (Bernard Loodgieters) today Friday 22 April at 2pm and they did not come. I called them several times, but they did not answer my calls. I left a message but I get no answer.
Return call, make an appointment and be on time.
(10)
Bericht van Robin van Klacht.nl
10 jaren geleden - Deze klacht is zojuist door IKEA in behandeling genomen
Bericht van Robin van Klacht.nl
10 jaren geleden - We hebben bericht ontvangen dat IKEA een oplossing geplaatst heeft bij deze klacht
Heeft op 22 april 2016 om 16:56 geantwoord
Hej Luis, that's unfortunate! Bernard Loodgieters do not work for us anymore. Another installation company, All-OM, will contact you as soon as possible for a new appointment. Our apologies for the inconvenience.
If you have anymore questions for us in the future, we advise you to contact our colleagues from the IKEA customer service via one of the following contact channels: http://www.ikea.com/ms/nl_NL/customer_service/contact_us/contact_us_intro.html
IKEA Nederland
Heeft op 27 april 2016 om 19:13 geantwoord
(10)
You said I will be called by the kitchen monteur, but he/she did not call. So we have been very disappointed and with serious doubts that we would have a successful installation of the kitchen. Therefore, we decided to by the kitchen somewhere else. Regards, Luis Grau
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