Mijn Klacht:
Dear Sir/ Madam,
I was driving through France on 27-12-2013 and pomp on ESSO ALLEVILLERS. It has charged me 120 euro extra and then 54.82 euro. 54.82 is current that i used but 120 euro should be sent back to me. Here is the receipt you can see below:
1. ESSOASSEVILLEDAC,PAS185
BEA 27.12.13 08.38
ESSOASSEVILLEDAC,PAS185
BEA BUITENLAND
– 54,82
2. ESSOASSEVILLEDAC PERONNE,PAS185
BEA 27.12.13 08.38
ESSOASSEVILLEDAC PERONNE,PAS185
BEA BUITENLAND
– 120,00
You can see the time and date is the same. Only the 120 euros are deducted from the account by the pomp station. I want this amount to be transferred to my bank account as soon as possible.
my bank details :
S.R.Kandel
NL82ABNA0512806462
Hoofddorp
The Netherlands
this is really too bad for us, customers that this petrol station is giving trouble unnecessarily and no one speaks english as well – other big problem to communicate with them
I believe that this problem will be sort out soon.
Thank you for your cooperation and understanding.
Yours faithfully,
S.R. Kandel
Gewenste Oplossing:
I want my money sent back.
