Mijn Klacht:
Hi,
I got on the Maastricht bus 10 (PR ) today, 12/10/22 at Akersteenweg at 08:43. I hit the stop button as the bus crossed Willem Alexanderweg Balijeweg, as I wanted to get down at the next stop -Willem Alexanderweg Korvetweg. However, the bus driver missed this, and refused to let me out at my stop saying I hit stop late. I have been taking the same bus for the past two years and clearly I am aware of when to hit stop.
He did not acknowlegde his mistake until the end and nor did he let me get out at my stop, which ended up in me missing a very important meeting.
I request that this matter is looked into and necessary action to be taken.
I shudder to think this has to do something with me being an international.
Gewenste Oplossing:
Apology from the bus driver and appropriate compensation.
(10)
