Mijn Klacht:
Hello on the 10.07 me and my woman we was on the primark we buy products for 72.80 and we went to the kassa ,there after the woman scan all products we pay but the sistem fall down so the woman could give us recipt with what we buy the products they was tacking away from us ,and they say uss to go after 5 or 10 days they give money back so we went after 10 days we wait again like 1 h ,then come the guy (manager ) and he says money we can’t give back becouse we don’t find in the system,and was problem with the bank,so we went to the bank ,they say that money was take away from our conto so we pay .
I want know when I can have money back?or what I must do? We go to Het juridish locket to know what we must do…
Gewenste Oplossing:
We don't have money back and this is 72.80 euro
