Mijn Klacht:

I have experienced my worst customer service experience with mediamarkt.
I purchased 1000 euro worth ebike from them and they donot do pick up 20 kg e bike from my house and reject my exchange.

I have experience this with Sharon Westphal from mediamarkt who had a conversation from media markt. he/she was very rude and person who doesnot want to find a solution my problem,

I donto recommend anybody to do shopping from them, please go to bol or amazon or coolblue

Gewenste Oplossing:

They have to come and pick up my bike and at the same time they have to provide me a new bike