Mijn Klacht:
.No one will help me at Ziggo to get the contract right for the half price for 1 year savings.Each contract had to be cancelled and ordered again. the overstop with Kpn was not done even though requested 1 month before.
Complete amateur klanten service workers who kept me waiting hours and hours each time .
Today I found out my promised date of Sept.16 was cancelled after I sent the boxes back when the date was wrong on an earlier contract.
The list goes on and on.Absolutely no one would help me at all even though the mistakes were not mine.Each time I had to give all the details all over again.Really upset about this as I am 67 years old and need at least competent people to get simple things right.Please help me sincerely mlm
Gewenste Oplossing:
Contact with a professional ,courteus and experienced manager to help me.
No chatbox or uneducated and inexperienced klanten service people.
And reimbursed for all my tell.calls
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