Mijn Klacht:
We ordered the Wehkamp Home bed Faro (180×200 cm). However, the base panel is only -165mm wide so: – our mattress fits in at the top of the bed but not at the base – The shape is not square, its wider at the top of the bed than it is at the bottom I think we have the base for the smaller 160 x 200 bed.
I would like the piece replaced immediately as it has been almost a week now without a bed. I am not receiving feedback despite emailing and calling.
Please provide me with an email address
They are now telling me I must order and pay for a new one. I still have an old one in my possession. Nobody returns calls and phone keeps getting cut off
Gewenste Oplossing:
I would like the ONE correct piece to be delivered asap in exchange for the incorrect one which I have here
