Mijn Klacht:
Dear Sir/Madam,
We are deeply dissatisfied with the state of affairs on the flight from Barcelona to Dusseldorf on Saturday, February 18, 2023. We have booked and paid for tickets for that flight in place 1E and 1F.
When we checked in we were assigned seats in row 33 and 34. That’s why we then went to the counter to check in, but we didn’t get the places we were entitled to. We just had to complain to you.
In the reservation SBV6GI the following is stated: Seats (4 Space One) 113,00 EUR. We ask you to refund that amount.
Sincerely,
Johannes Peter Marie Dorssers and Antoinette Josephine Timmermans
Gewenste Oplossing:
Geld terug.


