Mijn Klacht:
We places an orderfor a big tv on tbe 6th of August.
It supposed to receive it after 6 weekdays but for so many weeks we are exchanging emails that we will receive the product and we gave them a deadline on the 5th of August to be delivered as we have to travel for a business trip they ed that we will receive it bit we did not.they never provide the tracking number and the phone ymthey have available on their site is an automatic messages you will never talk directly with an agent.
However,via email they reply very kind But that does not matter because your issue will not be solved.I have also received an email from them accusing the transportation company that toom so long for the delivery.
It is not normal that they do not provide you the tracking number.Propaboy we will have to call our lawyer to check what can we do on this case as we have paid 1.500 euros for a tv.
We will be gone for a long period for the business trip and despite all of our kind request and constantly email for teb delivery they do not take it as serious as they should.
I will never buy again from that website.
Gewenste Oplossing:
I want to talk with an agent and I would lie to receive the refund Immediately because ai read in tne comments that even the refunds take so long.
