Mijn Klacht:
I’m already a black label member since March so I pay as well for using the pro app. However, I was never able to login into the app and always got error messages and even after mailing 6 times to the customer service I don’t get any support or help,
This is very frustrating and also annoying as the black label membership is very expensive. It also means I can’t sign up for classes as this works via the app…and I also pay for classes every month.
The gym (Utrecht) is also still under construction and things are often broken and empty (drinks, cleaning detergent…).
Can not recommend!
Gewenste Oplossing:
If I get help with resolving the login errors in the app and can actually use the app to sign up for classes.
