Mijn Klacht:
I have a similar problem with others here. I registered at this website months ago in order to look for a room. Because of its poor quality I stopped using it soon after. Later, I noticed that they were withdrawing money from my account, although I had not given consent for a subscription. I asked my bank to block these transactions. Now they are asking me to pay this money although they are fully aware that I had not been using the site. When I explained the situation they refused to assist me and now they want me to also collect a fine from my bank account.
By the way, they sent me this:
Inschrijf datum: 2015-11-04 12:49:57
Laatste keer ingelogd: 2015-11-04 12:49:57
Now they claim that I need to pay because it is “my responsibility to unsubscribe” from the renewed . subscription (for which I never agreed).
Gewenste Oplossing:
I would like them to stop sending me e-mails and I want to request my money back. They can check when I used the site.
They sent me e-mails from this address: info@huurwoningen.nl
