Mijn Klacht:
Since a week my internet connection is too slow and they don’t inform the customers about the the problem. On their site there is a page for “storingen” but on that page nothing is written about this problem. I contacted them via email and they gave response that they would inform me within 2 days. After 2 days, they informed me via email that they were too busy, therefore they asked more time. today I called them and on the phone they told that there was a technical problem they were working on it and within a few days problem would be resolved. I do not know when it will be resolved, whether will I be informed are still questions to be answred.
Gewenste Oplossing:
On the website they should update their "storingen" page and they resolve the problem as soon as possible.
