Ongewenste automatische incasso’s

Question

Er lopen ongewenste automatische incasso's via Novalnet AG die ik wil stop zetten De volgende machtigingskenmerken worden vermeld: 14737200003803756 www taptolove com 14736800009811820 www datemij com 14725700007001430 www datemij com 14724700000004254 www taptolove com

Novalnet AG · Accepted Answer

Dear Paul Jong de Jong,

As we explained you already, you had subscribed for subscriptions with an online service for which we process payments and you had not cancelled the subscriptions which you have subscribed for. That is the reason you were debited.

We have already sent the cancellation request to the subscription partner with whom you have subscribed online for dating services. Please note that in future you should always contact the website provider (from whom the order was placed) to cancel your subscription or at least you should inform us at Novalnet (on payment@novalnet.de or contact us via telephone during our working hours at 49 89 923 068 329) if you face any problems with the website provider, so that we can take necessary actions. We're glad to help you anytime.

We hope that we could be of help you and that we have been able to solve your problems. Please give your 10 star rating if you are satisfied with our support.
Your Novalnet Team

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