Mijn Klacht:
Hello there,
My name is Sofia and I have ordered from the Lightinthebox.com some products but every time there is the time verification they stop me.
I am from Greece living in Netherlands in Amsterdam, and I try to pay with my Greek credit card and the delivery in Amsterdam.
To be verified that the holder of the credit card is me who did the order on line they asked me a copy of my credit card and a copy of my passport. Which I found it weird and quite strange cause with this credit card I have buy on line many things and even airplanes tickets and they never asked me sth like this.
My credit card is VISA please and never had a problem.
Despite the fact that I sent to them a copy of my card with the last only digits of my number and a copy of my passport half of it so they can see my name only and not more details they rejected me again.
SO..what is going on?
Is that legal?
Thank you
Sofia
Gewenste Oplossing:
When I can take the order with My Visa and not demanding my personal details such as copies.
