Mijn Klacht:

I ordered a christmas dress from light in the box without making an account. I have never received the package. I have proof of payment and an order number, but because i have no account, i cannot contact the customer service. I have now created an account, but because my order is not under that account, i cannot trace it, nor can i contact the customer service about this order.

Gewenste Oplossing:

I will be happy if light in the box customer service will trace my order on basis of the payment and order number, so i know what happened to my order!