Hello mr. Wierschem,
We are sorry that you do not agree with the placement of this order. We do not send unsolicited shipments and it is not possible to place an order without accepting the terms. You have to press the Order button in the order process, before an order is confirmed and processed. The impact of pressing this button is explained upfront. The explanation also refers to our Terms and Conditions.
In total, three reminder letters were sent prior to the case being passed to a 3rd party. We also did not receive a response to our solution provided by our customer service per email.
We can ensure you that we do not misuse personal information. If you did not provide the information that we require to process an order yourself, we would need you to file a police report for identity fraud at the local authorities. Please send us a copy of the report if you choose to do so.
If the police are unable to provide you a copy of the report, please provide us both the reference number of the case and the name and telephone number of the police officer that you have spoken to.