Mijn Klacht:
Hi there, as I am taking tram 5 line(904 18:25) from Kosterverlorenhof Amstelveen to Amsterdam today I am very surprised to be told that the front door doesn’t open to the customers. So I have to walk to the back door with my shopping in my hands( 2 big flower pots). Would appreciate it if you can clarify the situation pls. I have always taken tram 5 and the rule is always to step into the tram from the front door and to get out of the tram from the behind doors. I don’t know why this one is different?
Gewenste Oplossing:
I would like to have an explanation on this issue so I will know how to take tram 5. And would you pls also ask the tram driver (female driver) to contact me to have a better explanation as I was told I am not good with my head.
