Mijn Klacht:
Onderstaande e-mail is (nog) niet beantwoord door Global Collect en evenmin door AWS-Maltasendvalu met wie zij een contract hebben.
L.S.
We have got your e-mail and name from IngenicoGlobal Collect.
They have a contract with AWS Maltasendvalu and told me that the amount of € 605,95 is send to your account.
My wife Danay Arregui Diaz tried to send this money to her family in Havana, Cuba by using Global Collect.
On 28th of July 2019 the amount of € 605,95 is payed by her ING-bankaccount (NL 85 INGB 0676 2621 20), but it never arrived AIS (in Cuba) card number 9550 0090 0031 5487, name: Mercedes de la Caridad Diaz Jimenez.
Please can you find out where it went wrong. Perhaps a wrong number or name?
The number of reference is: 333900041329
Thank you in advance and if you want more information, please contact me,
Caspari de Geus
0031 6 53796789
[email protected]
Gewenste Oplossing:
Als het bedrag van € 605,95 is teruggestort op de rekening van mevrouw Arregui Diaz
