Klacht: you said you resolved the ticket but you didnt. you do a bad job. you ll be sued.

maria giagelidou op 29 september 2017 over fit for free in de categorie Sportclub/-school

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Klacht opgelost op 29 september 2017
Reactie van het bedrijf:

Great news, Maria. You where absolutely right about the 16,95 euro. Sorry for all the miscommunication and the delayed response. We owe you the amount om 16,95. We going to make sure that we will pay it back on Monday....

Categorie Sportclub/-school
Status Opgelost
Datum 29 september 2017

Samenvatting wordt geladen...

Mijn Klacht:

you said you resolved the ticket but you didnt. you do a bad job. you ll be sued.

Gewenste Oplossing:

THE CANCELLATION MONTH WAS JULY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!AND 26/7 THEY TOOK 16.95 FOR THE PERIOD OF AUGUST AND 23/8 THEY TOOK 16.95 FOR THE PERIOD OF SEPTEMBER AND THEN 13.05 . THIS MAKES 46.95 NOT 30. YOU OWE 16.95. GIVE ME BACK MY MONEY OTHERWISE YOU LL GET LEGAL ISSUES WITH FEES. I EXPLAINED SO MANY TIMES AND YOU KEEP IGNORING MY MESSAGES AND PRETENDING YOU DONT UNDERSTAND. SOLVE IT NOW

Reactie van de melder van de klacht

8 jaren geleden - again , i collect information for the legal case. this site provided with legal insurance and will start a case because you hide the amount that you stole 16.96. and you dont answer. you said you provided a solution but you tried to hide what you took without my agreement.

Bericht van Robin van Klacht.nl

8 jaren geleden - Deze klacht is zojuist door fit for free in behandeling genomen

Bericht van fit for free

8 jaren geleden - Hello again, Maria. We hope you understand that you get a faster response when you directly contact our costumer service. We gave notice about your complain to our customer service again. We going to give a final conclusion about this situation between now and three days on this forum. Is this information clear?

Bericht van Robin van Klacht.nl

8 jaren geleden - We hebben bericht ontvangen dat fit for free een oplossing geplaatst heeft bij deze klacht

fit for free

Heeft op 29 september 2017 om 14:01 geantwoord

Geboden Oplossing:

Great news, Maria. You where absolutely right about the 16,95 euro. Sorry for all the miscommunication and the delayed response. We owe you the amount om 16,95. We going to make sure that we will pay it back on Monday. Could you let us know at the end of next week if you received the amount? We hope to hear from you soon. :)

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