Mijn Klacht:
The group lessons are canceled and the walk in hours are always fully booked. I am paying the abonnement that I cannot use. I was hoping it would get cancelled by the end of this year, however, somehow it was prolonged untill December 2021. Now they are telling me that I cannot cancel the contract, which I find ridiculous. If they cannot provide proper services, they should give people the possibility of chosing whether they want to visit this place under such circumstances. Their customer service is horrible! They ignore your emails and don’t even have a phone to be called.
Gewenste Oplossing:
None


