Mijn Klacht:

I have been paying for a gym I can’t use like everyone since december. I will move away in june and asked if I would get my money back since i woudln’t enjoy the extra weeks. They said the only thing i could do is time my cancelation. So ask to cancel 13 weeks before i move. Now fit for free wants me show show documents of prove of moving 13 weeks before i move, wich is impossible. Told them i would give them my paperwork later and they still didn’t gave my a solution.

Gewenste Oplossing:

I would be sastified if they stopped my payments and give me my money back for weeks i paid for and could use the gym since I paid for more weeks than weeks I will be able to use the gym from the time it opens again to the time i will move out.