/**
 * Admin page for AI-generated text held back over a person's name (#190).
 *
 * Separate from the PII file screen because the modality is different — that one
 * moderates attachments, this one moderates text we generated ourselves — but the
 * principle is the same: withhold, show a human what was found, let them decide.
 */
add_action('admin_menu', function () {
    add_submenu_page(
        'gd-complaints-system/gd-complaints-system.php',
        'AI-tekst met persoonsnaam',
        'AI-tekst met persoonsnaam',
        'manage_options',
        'klacht-ai-name-review',
        'klacht_ai_name_review_page'
    );
});

function klacht_ai_name_review_page() {
    global $wpdb;

    if (!current_user_can('manage_options')) {
        wp_die('Unauthorized');
    }

    $fields = klacht_ai_reviewable_fields();

    // Single actions
    if (isset($_GET['ai_action'], $_GET['pid'], $_GET['field'])) {
        $pid   = (int)$_GET['pid'];
        $field = sanitize_text_field($_GET['field']);
        if (isset($fields[$field]) && wp_verify_nonce($_GET['_wpnonce'] ?? '', 'ai_name_' . $pid . '_' . $field)) {
            $pending = get_post_meta($pid, $field . '_pending', true);
            if ($_GET['ai_action'] === 'publish' && $pending !== '') {
                update_post_meta($pid, $field, $pending);
                delete_post_meta($pid, $field . '_pending');
                delete_post_meta($pid, $field . '_name_review');
                echo '<div class="notice notice-success"><p>' . esc_html($fields[$field]) . ' van #' . $pid . ' gepubliceerd.</p></div>';
            } elseif ($_GET['ai_action'] === 'discard') {
                delete_post_meta($pid, $field . '_pending');
                delete_post_meta($pid, $field . '_name_review');
                echo '<div class="notice notice-warning"><p>Concept van #' . $pid . ' verwijderd. De tekst wordt opnieuw gegenereerd wanneer de pagina daarom vraagt.</p></div>';
            }
        }
    }

    echo '<div class="wrap"><h1>AI-tekst met persoonsnaam</h1>';
    echo '<div class="notice notice-info" style="padding:12px;">Deze teksten zijn <strong>niet gepubliceerd</strong>. '
        . 'De detectie meldt kandidaten, geen zekerheid: een bedrijfsnaam die op een persoon lijkt of de eigen naam van de melder komt hier ook terecht. '
        . '<em>Publiceren</em> zet de tekst alsnog live; <em>Verwerpen</em> gooit het concept weg.</div>';

    $rows = [];
    foreach ($fields as $key => $label) {
        $found = $wpdb->get_results($wpdb->prepare(
            "SELECT post_id, meta_value FROM {$wpdb->postmeta} WHERE meta_key = %s ORDER BY post_id DESC LIMIT 200",
            $key . '_name_review'
        ));
        foreach ((array)$found as $row) {
            $rows[] = [
                'post_id' => (int)$row->post_id,
                'field'   => $key,
                'label'   => $label,
                'names'   => json_decode($row->meta_value, true),
            ];
        }
    }

    if (!$rows) {
        echo '<p>Niets in afwachting van beoordeling.</p></div>';
        return;
    }

    echo '<table class="widefat striped"><thead><tr>'
        . '<th>Klacht</th><th>Tekst</th><th>Gevonden namen</th><th>Concept</th><th>Acties</th>'
        . '</tr></thead><tbody>';

    foreach ($rows as $row) {
        $nonce = wp_create_nonce('ai_name_' . $row['post_id'] . '_' . $row['field']);
        $base  = ['page' => 'klacht-ai-name-review', 'pid' => $row['post_id'], 'field' => $row['field'], '_wpnonce' => $nonce];
        $pending = (string)get_post_meta($row['post_id'], $row['field'] . '_pending', true);

        echo '<tr>';
        echo '<td><a href="' . esc_url(get_permalink($row['post_id'])) . '" target="_blank">#' . (int)$row['post_id'] . '</a></td>';
        echo '<td>' . esc_html($row['label']) . '</td>';
        echo '<td><strong>' . esc_html(implode(', ', (array)$row['names'])) . '</strong></td>';
        echo '<td style="max-width:520px;"><div style="max-height:120px;overflow:auto;font-size:12px;">'
            . nl2br(esc_html(mb_substr($pending, 0, 1200))) . '</div></td>';
        echo '<td>'
            . '<a class="button button-small" href="' . esc_url(add_query_arg(array_merge($base, ['ai_action' => 'publish']), admin_url('admin.php'))) . '">Publiceren</a> '
            . '<a class="button button-small" style="color:#c00;" href="' . esc_url(add_query_arg(array_merge($base, ['ai_action' => 'discard']), admin_url('admin.php'))) . '"'
            . ' onclick="return confirm(\'Concept verwijderen? De tekst wordt later opnieuw gegenereerd.\');">Verwerpen</a>'
            . '</td>';
        echo '</tr>';
    }

    echo '</tbody></table></div>';
}

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    <title>Dior klantenservice &amp; klachten KLACHT.nl</title>
	
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	<meta name="description" content="Bekijk 1 klachten over Dior, 0% opgelost. Vind het telefoonnummer en contactgegevens, lees ervaringen en dien je klacht in." />
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				<li><a href="https://www.klacht.nl/">Home</a></li>
															<li class="last"><a href="https://www.klacht.nl/dior/">Dior</a></li>
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	<section class="complaint-top inner" id="companyinfo">
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			<div class="frame">
				<span class="logo hidden-xs"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Dior" data-lazy-src="https://www.klacht.nl/wp-content/gdcs/logos/1394881813_74137301.jpg"><noscript><img src="https://www.klacht.nl/wp-content/gdcs/logos/1394881813_74137301.jpg" alt="Dior"></noscript></span>
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				<div class="container">
					<h1 itemprop="name">Klachten over Dior</h1>
					<p class="company-capsule">Bij Dior zijn 1 klachten ingediend op Klacht.nl. <a href="https://www.klacht.nl/klachtmelden/?cmp=Dior">Dien een klacht in over Dior</a>. Bekijk ook het volledige <a href="https://www.klacht.nl/alle-bedrijven/">bedrijvenoverzicht</a> op Klacht.nl.</p>
					<p class="company-freshness" style="font-size:12px;color:#999;margin:4px 0 8px;"><time datetime="2026-08-19T19:34:55+00:00">Laatst bijgewerkt: 19 augustus 2026</time></p>
										<p class="comp-desc-short" itemprop="description">Heeft u een klacht over Dior? Ondanks dat dit modehuis bekend staat om haar luxe en kwaliteit kan er ook hier helaas wel eens iets mis gaan. Wij vinden... <a href="#more" class="comp-desc-more">Lees meer ></a></p>
					<div class="comp-desc-full hidden">
						<p>Heeft u een klacht over Dior? Ondanks dat dit modehuis bekend staat om haar luxe en kwaliteit kan er ook hier helaas wel eens iets mis gaan. Wij vinden dat heel vervelend en helpen u daarom graag! Heeft u een flesje van uw favoriete parfum of eau de toilette gekocht maar ruikt deze heel anders dan normaal, of heel erg naar alcohol? Laten de zolen van uw nieuwe designer schoenen al los? Heeft u de verkeerde maat jas gekocht maar mag u deze niet meer ruilen ondanks het feit dat u het bonnetje nog heeft en de kaartjes er nog aanzitten?<br />
Wat uw klacht ook is, meld het op Klacht.nl zodat Dior kan reageren op uw klacht en wellicht een oplossing kan bieden.</p>
													<div class="container" style="margin-top:30px;">
								<h3>Hoe kan ik een klacht over Dior melden?</h3>
<p>Heeft u een geschil of een slechte ervaring met Dior? Gebruik ons handige klachtenformulier om de kans op een oplossing te vergroten.</p>
<p>&nbsp;</p>
<p>Het delen van uw ervaring draagt daarnaast bij aan verbeteringen bij Dior, én is essentieel om medeconsumenten te informeren.</p>
<p>&nbsp;</p>
<p>Dus wat uw klacht ook is, plaats uw review op Klacht.nl zodat de klantenservice van Dior contact op kan nemen en eventueel een oplossing kan bieden.</p>
							</div>
											</div>
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			<a href="https://www.klacht.nl/klachtmelden/?cmp=Dior" class="btn-orange"><span>Meld uw Klacht over Dior</span><i></i></a>
		</div>
					<div><a href="https://www.klacht.nl/">Zo werkt het</a></div>
			</div>
	<section class="data-section">
		<div class="holder center-wrap">
							<h3>Statistieken van Dior in de categorie 
									<a href="https://www.klacht.nl/klachten-melden/mode/">Mode</a>
								</h3>
				<div class="complaint-info v2">
					<div class="h-columns">
						<div class="column c1 nosep">
							<strong>1</strong>
							<span>klachten gemeld</span>
						</div>
											</div>
				</div>
					</div>
	</section>
	<div class="center-wrap">
				
<div class="company-enhanced-stats">
    
    <div class="ces-card">
        <div class="ces-card__icon">📊</div>
        <div class="ces-card__data">
            <span class="ces-card__value">0%</span>
            <span class="ces-card__label">Oplossingspercentage</span>
        </div>
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    <div class="ces-card">
        <div class="ces-card__icon ces-trend-stable">
            ➡️        </div>
        <div class="ces-card__data">
            <span class="ces-card__value ces-trend-stable">Stabiel</span>
            <span class="ces-card__label">Trend afgelopen 3 maanden</span>
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						<section class="company-top-cats">
    <h2>Meest voorkomende klachtcategorieën bij Dior</h2>
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                <a href="https://www.klacht.nl/klachten-melden/mode/" class="ctc-row">
            <span class="ctc-row__name">Mode</span>
            <span class="ctc-row__bar"><span class="ctc-row__fill" style="width:100%"></span></span>
            <span class="ctc-row__count">33</span>
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            </div>
    </section>
		<section class="answer-capsules">
	<h3 class="answer-capsules__heading">Veelgestelde vragen over Dior</h3>
	<div class="answer-capsules__list">
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Hoe dien ik een klacht in bij Dior?</summary>
			<div class="answer-capsules__answer">
				<p>U kunt een klacht over Dior indienen via Klacht.nl. Ga naar de klachtenpagina, beschrijf uw probleem en uw klacht wordt direct zichtbaar voor Dior.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Hoeveel klachten zijn er over Dior?</summary>
			<div class="answer-capsules__answer">
				<p>Op Klacht.nl zijn in totaal 33 klachten over Dior ingediend, waarvan 1 in het afgelopen jaar. De meest voorkomende klachten gaan over Mode.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Lost Dior klachten op?</summary>
			<div class="answer-capsules__answer">
				<p>Van de klachten over Dior wordt 0% opgelost. Er is ruimte voor verbetering.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Wat zijn de meeste klachten over Dior?</summary>
			<div class="answer-capsules__answer">
				<p>De meest voorkomende klachten over Dior gaan over Mode. In het afgelopen jaar zijn 1 klachten ingediend.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Hoe neem ik contact op met Dior?</summary>
			<div class="answer-capsules__answer">
				<p>U kunt contact opnemen met Dior door een klacht in te dienen via Klacht.nl. Veel bedrijven reageren sneller op openbare klachten dan via de reguliere klantenservice.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Wat zijn mijn rechten bij een klacht over Dior?</summary>
			<div class="answer-capsules__answer">
				<p>Als consument heeft u recht op een deugdelijk product of dienst. Reageert Dior niet op uw klacht? Stuur een schriftelijke ingebrekestelling met een termijn van 14 dagen. U kunt ook een klacht indienen via Klacht.nl — openbare klachten krijgen vaak sneller een reactie.</p>
			</div>
		</details>
			</div>
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                "text": "Als consument heeft u recht op een deugdelijk product of dienst. Reageert Dior niet op uw klacht? Stuur een schriftelijke ingebrekestelling met een termijn van 14 dagen. U kunt ook een klacht indienen via Klacht.nl — openbare klachten krijgen vaak sneller een reactie."
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				<h2><a href="https://www.klacht.nl/dior/klacht/pakketje-al-meer-dan-een-maand-kwijt/" itemprop="name" title="Pakketje al meer dan een maand kwijt">Pakketje al meer dan een maand kwijt</a></h2>
				<p>Klacht van Braamscovic-10 op 08 juli 2026 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Ik heb een pakketje besteld bij Dior, maar na meer dan een maand heb ik het nog steeds niet ontvangen. Na meerdere contactpogingen ontdekte ik dat het pakketje in Gelderland ligt, terwijl ik in Groningen woon. Dior heeft me geadviseerd... <a href="https://www.klacht.nl/dior/klacht/pakketje-al-meer-dan-een-maand-kwijt/">Lees meer</a></p>
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				<h2><a href="https://www.klacht.nl/dior/klacht/sieraad-dior-slechte-kwaliteit-en-slechte-service/" itemprop="name" title="Sieraad Dior slechte kwaliteit en slechte service">Sieraad Dior slechte kwaliteit en slechte service</a></h2>
				<p>Klacht van Kitty GVL op 11 november 2024 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>In 2020 heb ik  een kettinkje gekregen met steentjes. Na 2 jaar ging er een steentje uit. Na 3 jaa waren er al 6 stuks uit en nu na bijna 4 jaar 12. Geen contact te krijgen met Dior..... <a href="https://www.klacht.nl/dior/klacht/sieraad-dior-slechte-kwaliteit-en-slechte-service/">Lees meer</a></p>
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				<h2><a href="https://www.klacht.nl/dior/klacht/slechte-service-heel-snel-stukke-oorbellen-en-onvriendelijke-medewerker/" itemprop="name" title="Slechte service, heel snel stukke oorbellen en onvriendelijke medewerker">Slechte service, heel snel stukke oorbellen en onvriendelijke medewerker</a></h2>
				<p>Klacht van E. Manavoglu op 24 maart 2024 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Ik heb 8 maanden geleden een Dior Tribales Oorbellen gekocht en opeens hangertje van een oorbel viel af. Ik heb ze naar Amsterdam Dior boutique terug gebracht. Ze zeiden dat ze oorbellen terug zou sturen naar Parijs Dior atelier om... <a href="https://www.klacht.nl/dior/klacht/slechte-service-heel-snel-stukke-oorbellen-en-onvriendelijke-medewerker/">Lees meer</a></p>
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				<h2><a href="https://www.klacht.nl/dior/klacht/dior-schoenen/" itemprop="name" title="Dior schoenen">Dior schoenen</a></h2>
				<p>Klacht van Hatice Ceyhan op 29 april 2023 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Hi, 
Ik heb een jaar geleden dior schoenen gekocht en een stukje van de achterkant zit los na een jaar. Hebben jullie hier een garantie voor, aangezien de schoenen best prijzig zijn en dus ook een goed kwaliteit zouden moeten... <a href="https://www.klacht.nl/dior/klacht/dior-schoenen/">Lees meer</a></p>
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							<div class="post-rating">beoordeling oplossing: 7.0</div>				<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 538</span>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
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				<h2><a href="https://www.klacht.nl/dior/klacht/geld-retour-99/" itemprop="name" title="Geld retour">Geld retour</a></h2>
				<p>Klacht van Sharonangel84@gmail.com op 15 september 2022 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Ik ben al 3 maanden bezig met een retour die al bij hun binnen is, het gaat om een bedrag van€699.
Waar ik nu al bijna 3 maanden op zit te wachten.
Ik word van het kastje naar de muur gestuurd en... <a href="https://www.klacht.nl/dior/klacht/geld-retour-99/">Lees meer</a></p>
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							<div class="post-rating">beoordeling oplossing: 1.0</div>				<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 311</span>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
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				<h2><a href="https://www.klacht.nl/dior/klacht/niet-geleverd-1011/" itemprop="name" title="Niet geleverd">Niet geleverd</a></h2>
				<p>Klacht van Rass op 14 juli 2022 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Bijna 3 weken geleden een schoen besteld bij Dior. Tot op heden nog niks ontvangen. Inmiddels al 10 keer gebeld, maar niemand kan me een fatsoenlijk antwoord geven wat er nou precies aan de hand is. Hoe kan een merk... <a href="https://www.klacht.nl/dior/klacht/niet-geleverd-1011/">Lees meer</a></p>
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											<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 325</span>
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				<h2><a href="https://www.klacht.nl/dior/klacht/ongewenste-postbestelling-dior-magazine-door-joeri-leuwerik-boutique-manager-dior-bijenkorf-adam/" itemprop="name" title="ongewenste postbestelling DIOR Magazine door Joeri Leuwerik, Boutique manager Dior Bijenkorf A'dam">ongewenste postbestelling DIOR Magazine door Joeri Leuwerik, Boutique manager Dior Bijenkorf A'dam</a></h2>
				<p>Klacht van cj winkelwagen op 03 mei 2022 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Uw adressenlijst is verouderd, meerdere malenkrijg ik dat dikke, eco-onvriendelijke Dior magazine op mijn adres bezorgd. De klant Eva Baked heeft niet de moeite genomen haar verhuizing door te geven.
Ik wens het magazine niet meer op mijn adres in Eindhoven... <a href="https://www.klacht.nl/dior/klacht/ongewenste-postbestelling-dior-magazine-door-joeri-leuwerik-boutique-manager-dior-bijenkorf-adam/">Lees meer</a></p>
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				<h2><a href="https://www.klacht.nl/dior/klacht/geen-reactie-210/" itemprop="name" title="Geen reactie">Geen reactie</a></h2>
				<p>Klacht van Jossiejos op 27 februari 2022 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Een aantal weken geleden heb ik een bestelling geplaatst bij Dior! Omdat op de foto niet duidelijk vermeld stond wat het precies was viel het mij tegen en heb ik het terug gestuurd. Hier heb ik nooit meer wat van... <a href="https://www.klacht.nl/dior/klacht/geen-reactie-210/">Lees meer</a></p>
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											<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 799</span>
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				<h2><a href="https://www.klacht.nl/dior/klacht/schoenen-retour-afgekeurd/" itemprop="name" title="Schoenen retour afgekeurd">Schoenen retour afgekeurd</a></h2>
				<p>Klacht van Furkan Sak op 02 februari 2022 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Ik heb 2 paar schoenen besteld voor mijn eigen bruiloft. Dit heb ik online moeten doen, omdat dior deze schoenen in geen enkel filiaal heeft staan. Om tijd te besparen heb ik dus maat 41 en 41,5 besteld. Vervolgens zijn... <a href="https://www.klacht.nl/dior/klacht/schoenen-retour-afgekeurd/">Lees meer</a></p>
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							<div class="post-rating">beoordeling oplossing: 1.0</div>				<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 491</span>
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				<h2><a href="https://www.klacht.nl/dior/klacht/retour-slingback-pump-dior/" itemprop="name" title="Retour slingback pump dior">Retour slingback pump dior</a></h2>
				<p>Klacht van B de Kroon op 24 januari 2022 over <a href="https://www.klacht.nl/dior/">Dior</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Ik heb de pump van Dior ongedragen, met labels er aan teruggestuurd. Ik heb daarop een email gekregen dat schoen gedragen is en dusdanig beschadigd dat ik geen geld terug krijg en dat ze de schoen weer naar mij zullen... <a href="https://www.klacht.nl/dior/klacht/retour-slingback-pump-dior/">Lees meer</a></p>
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											<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 354</span>
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