Klacht: Betalen waar ik geen gebruik van maak

Henry88 op 07 september 2021 over Ecollect AG in de categorie Algemeen, Betaalsystemen, Betalingsdiensten

Nieuwe klacht
In behandeling
Klacht opgelost
Klacht afgesloten

Mijn Klacht:

Beste heer/mevrouw

Ik heb een mail gekregen dat ik moet betalen voor een site waar ik me heb op uit geschreven en geen gebruik van heb gemaakt,
Dear Henry aartsen,

we have been instructed to recover the outstanding claim as detailed above. Our client Novalnet AG (http://www.maturedating.com) has informed us that no payment has been received from you for ‚Return debit to the TID 14342100030813601 from 07.04.2021 – Order from 2021-03-29 on http://www.maturedating.com’ within the due date.

If you have not yet fulfilled your payment obligation, we kindly ask you to transfer the currently outstanding amount of EUR 99,84 to our bank account without further delay:

Payment reference: 76X5PTY5

You can also pay directly online: https://ecollect.online

If you have already paid the negative balance or if you consider the claim to be unfounded, we kindly ask you to submit your well-founded objection by e-mail to [email protected] by 19.09.2021, accompanied by appropriate supporting documents.

If you fail to do so, the claim will be deemed undisputed and we will take further actions to enforce it.

We are at your disposal and are willing to offer you an appropriate deferral or instalment payment option for the repayment of your debt, if required.

Your data is being processed according to para 14 GDPR: https://ecollect.org/faq/information-duties-art-14-gdpr-legal-actions/

Please refer to the attached sheet for an extract from your customer account.

Kind regards,

Your eCollect Team

eCollect AG
email: [email protected]
web: ecollect.online

eCollect AG
Ehrenbergstrasse 16A
10245 Berlin

Handelsregister Zug
UID: CHE- 180.481.291

This e-mail may contain confidential and / or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and delete this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.

Gewenste Oplossing:

Geen mails meer en geen betalingen

Bericht van Robin van Klacht.nl

1 jaar geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Ecollect AG nog niet in behandeling is genomen.

Alle klachten die gemeld zijn door Henry88