Klacht: Traffic Fine

angry car renter op 13 januari 2020 over Avis Budget Group in de categorie Autoverhuur

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Avis Budget Group has been notified of this complaint
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Categorie Autoverhuur
Status Open
Datum 13 januari 2020

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Mijn Klacht:

We received a letter from Avisbudget in the mail on 6 december 2019 in connection with a traffic offence in Germany, Gemeinde Habichtswald, Apparently on 22 september 2019. Although we were in Germany at the time, we were not anywhere near Habichtswald. Avisbudget ly took E42.35 from my bank card for this offence.
Then two weeks later Avisbudget took another 42,35 Euro, for goodness knows what.Today 13 january 2020, I received another letter referring to the traffic offence, which clearly is a duplication of the earlier story.I am unable to find the detail of the Claimed offences on the web site provided by Avisbudget.
Clearly, Avis budget is stealing my money and I will not stand for that.

Gewenste Oplossing:

When Avisbudget refunds the two times 42,35 euro they have taken from my bank card.

Bericht van Robin van Klacht.nl

6 jaren geleden - Ik heb een email gestuurd naar Avis Budget Group over deze klacht.

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