Mijn Klacht:

Ik heb op aliexpres schoennen gekocht voor 25 euro inclusief verzendkosten en komt de postbode een brief achter laten met mededeling dat het pakket kan opgehaald worden tegen betaling van 18.85 euro bij de postkantoor.

Ik heb al klachtingediend bij de koopgrantie en bovenstande meegedeeld,
Mijn klacht is volgens dispute afgehandeld en de reden is

The dispute (order id: 94625801701965 ) has been closed today and we have made a mediation. You can log in to to check the details.

Problems with the order Judgement from AE Invalid Reason
Purchase Protection is running out, but package is still in transit Invalid Please notice that it is buyer duty to pay for tax. You did not provide vaild evidence to prove the reason for pay more money. The tracking number shows that the package has arrived at your local post office and waits for your collection. Since there’s no update of the logistics information, we will release the full payment to the seller according to our rule and hope you can pick up your package as soon as possible. We are very sorry for any inconvenience we bring to you. Wish you a nice day.
Package Information
AliExpress Shipping LB025955936SG Pick Up
Final resolution: Full Payment Release

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Gewenste Oplossing:

Als ik het gekochte product op mijn adres ontvangen heb of mijn betaalde ,
Geld terug gestort kreijg