Klacht: Niet volgens voorschriften

Samirbounou89 op 16 november 2019 over Agoda in de categorie Hotels

Nieuwe klacht
In behandeling
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Bedrijf Agoda
Categorie Hotels
Status Nieuwe klacht
Datum 16 november 2019

Samenvatting wordt geladen...

Mijn Klacht:

our stay was worthless. The rooms smelled of cigarettes while clearly indicating that smoking is not allowed. In addition, we had made a 3-day booking so that we were given very small rooms for it. I then clearly stated that I am staying at the hotel with my wife and child. in the rooms there are 2 sockets, you have to crawl underneath the desks to charge as if they were. Every employee has his own rules as the swimming pools are free while the back is not true. we had to pay extra for our room because ours is very small. It was said that we had a view of the garden is bullshit you look literally 3 meters away to your fellow hotel residents. despite having booked a large busniss suit, the room still smelled and the air conditioning is not working !!! we are furious and furious there is nobody who thinks or comes to a solution. I don’t recommend this hitel to anyone. In addition, the places are not at all within walking distance unless you are willing to search for 20 minutes as a tourist. Worthless hotel certainly not 4 stars. GREETS, ROOM 334

Gewenste Oplossing:

Alleen bij het betalen!!! En de foto die ze publiceren op het internet

Bericht van Robin van Klacht.nl

6 jaren geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over Agoda

Bericht van Robin van Klacht.nl

6 jaren geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Agoda nog niet in behandeling is genomen.

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Source: ConsuWijzer / ACM