Good morning Wesley2501, Sorry to read that you’re a victim of an online scam. I understand that you are dealing with a scammer who has made you pay via Tikkie for a telephone that has not been delivered. The account...
Een klant van ABN AMRO heeft een klacht ingediend over een oplichtingstransactie via TikTok. De klant heeft 207 euro betaald voor een telefoon die nooit is ontvangen en vraagt om terugbetaling van het bedrag. De situatie is inmiddels opgelost.
Hello. We both telefone. From someone. Via. Facebook he said he will send the telefone if we pay The tikie. Of 207 euros
We pay the tikke but we don’t have the telefone. And money. This person are stiling lot money from lot people. Can guive our money back. This is the bank account number
NL13 ABNA 0506 4173 44
We need or our money return from aour acount and blok this guy because are take money from inocentes
Bericht van Robin van Klacht.nl
3 jaren geleden - Deze klacht is zojuist door ABN AMRO in behandeling genomen
Bericht van Robin van Klacht.nl
3 jaren geleden - We hebben bericht ontvangen dat ABN AMRO een oplossing geplaatst heeft bij deze klacht
Heeft op 08 december 2022 om 09:28 geantwoord
Good morning Wesley2501,
Sorry to read that you’re a victim of an online scam.
I understand that you are dealing with a scammer who has made you pay via Tikkie for a telephone that has not been delivered.
The account number NL13 ABNA 0506 4173 44, which you mention in your message, is in fact Tikkie's suspense account that makes it possible to pay via iDEAL. You will find a second IBAN in the details of the payment. This is the beneficiary's IBAN.
Because an iDEAL payment cannot be reversed, I advise you to report fraud to the police. After you have submitted a declaration, you can contact your own bank. They can then check with you whether the case qualifies for the procedure of a non-bank fraud.
This procedure makes it possible to find out the name and address details of the beneficiary for you so that you can start a civil case against the scammer. You can read more about this via the website of the consumer association: https://bit.ly/3MPUJbf
Because the bank cannot make a refund for you, nor can it establish that fraud has been committed, it is important that you first file a report.
I trust to have informed you sufficiently about your possible next steps and hereby close the complaint.
Kind regards,
Rob
ABN AMRO Webcare
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Bron: ConsuWijzer / ACM
