Klacht over Happy Bodies: Cancellation is diff…

Mijn Klacht:

One year membership was due in July 2020.
Phone and mailed to cancel in August.
They suggest to pause to December. If cancellation is still needed, please send a post or go to the club directly.
On December 15, I sent a post to them to cancel as club is not open anymore due to lockdown.
They charged again in December for January 2021. They replied that I need to send Register mail which was not mentioned. Insist to still charge January when club is not open.

Gewenste Oplossing:

Stop the charge per January 1 2021.

Bericht van Robin van Klacht.nl

5 jaren geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over Happy Bodies

Bericht van Robin van Klacht.nl

5 jaren geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Happy Bodies nog niet in behandeling is genomen.

Bericht van Happy Bodies

5 jaren geleden - Dear Jennifer, Thank you for your message. We are sorry to hear you had some troubles with your cancellation. In case you still have any questions, please feel free to contact us via [email protected] We thank you for being a member at Happy Bodies and wich you all the best for the future. Kind regards, Team Happy Bodies

Bericht van Robin van Klacht.nl

5 jaren geleden - Deze klacht is zojuist door Happy Bodies in behandeling genomen

Klacht: Cancellation is difficult

Mijn Klacht:

Gewenste Oplossing:

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