Mijn Klacht:
I have booked the tickets via Vluch24. The tariffs looked okay but in the end when all the hidden costs were added and it was not a good deal at all! I have paid 138 euro more than just booking my flight right via Transavia.
Service costs: 79
Using Visa for payment: 18 euro (not using Visa not possible. It was only possibility to pay)
Flexifly insurance: 41 euro (did not choose for it was automatically selected by Vlucht24)
The site is built in such a way that you don’t get a transparent view on the final price. At the same day I have got 4 different invoices from Transavia and Vluch24. When all costs were added, I realize that it was a not a good deal to book tickets via Vluch24.
Gewenste Oplossing:
Fare tarrifs
No hidden costs
Charges vor credit card 18 euro?
Do not automatically select insurances (Flexifly, cancelasion)
