UPS charges receiver 8,11EUR on each shipment!

Question

Hello,
We receive a lot of shipments from abroad and they are not subject to tax and also there is no VAT to be paid on import since we have an exemption by the Belastingdienst.
However UPS still charges 8.11EUR on each single shipment even if the intristic value is 0, so they dont need to make any kind of advance payment on our behalf. What is the point to use courier service if we pay for shipment already and then we get charged again when we receive our shipment? Its mostly annoying to process those small invoices, way too much paperwork.

UPS · Accepted Answer

Dear Vladimirov,

UPS will charge a fee for every Import shipment requiring a customs formal entry. This is not related to article 23.

Ik vertrouw erop u voldoende geïnformeerd te hebben.
Ons excuses voor het ervaren ongemak.

Met vriendelijke groet,

Frank B. 
UPS Customer Service
Belgium  The Netherlands

You may visit us at: http://www.ups.com 

Or call UPS Customer Service 
Belgium: 078 - 250 877
Netherlands 020 - 5040 500

United Parcel Service Nederland BV
Kamer van Koophandel Amsterdam, Nr : 34089270 , BTW nr: NL 0077.26.892.B01
Statutair gevestigd: Zandsteen 22, 2132 MR Hoofddorp, Nederland

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