Klacht over UPS: No reply after sending missin…

Mijn Klacht:

After sending a package with 3 copies of invoice attached, ups says missing invoice casus delay.

Try to contact ups many times, ups asked to send the invoice by mail but there is no reply for days.

Can you provide a clear working email that not everyone has so much time to call you, sometime you need to call so many time to solve a simple problem

This missing invoice issue is continue so far…

Gewenste Oplossing:

provide a working email that the missing invoices can be sent to ups.

Bericht van Robin van Klacht.nl

4 jaren geleden - Deze klacht is zojuist door UPS in behandeling genomen

Bericht van UPS

4 jaren geleden - Dear Michael Goedkoopgraveren, Thank you for your message. We are sorry to hear that this happened. Our apologies. Can you send us the tracking number of the package? Then we can view the shipment. We would like to hear from you so that we can resolve this as soon as possible. Sincerely, UPS Customer Service Belgium The Netherlands

Bericht van Robin van Klacht.nl

4 jaren geleden - We hebben bericht ontvangen dat UPS een oplossing geplaatst heeft bij deze klacht

UPS

Heeft op 17 februari 2022 om 10:47 geantwoord

Geboden Oplossing:

Dear Michael Goedkoopgraveren,

We have not received any further communication regarding our last message.
We hereby close this complaint.
If you have any questions or need further assistance, please email us at [email protected].
Customer service can also be reached by telephone on 020 5040 500.

I trust to have informed you sufficiently.
We apologize for the inconvenience experienced.

Sincerely,

UPS Customer Service
Belgium The Netherlands

Klacht: No reply after sending missing document, cannot find an working email to send commercial invoice

Mijn Klacht:

Gewenste Oplossing:

Geboden Oplossing:

Ken je rechten

Veelvoorkomende problemen met UPS

Andere klachten over UPS

Vergelijkbare klachten in Koeriersbedrijven en post